Follow the steps below and make sure that they are causing problems:
- Make sure your browser is the latest version. If not update
- Clear your browser’s cookies and cache
- Turn the scanner off and on again
- Log out and log back into your account
If the problem still persists after performing the steps above, please also try the following steps:
-Temporarily disable plugins and extensions, close the browser, and then turn it on again.
Make sure your antivirus program is not blocking our page for your operating system by adding https://badoo.com/ to your secure pages list of your antivirus program.
If you don’t know how to do the items described above, visit your browser’s Help Center.